Careers at Eezee

SG – Inside Sales Manager

Job Responsibilities 

  • Conduct sales by prospecting, qualifying and generating sales via tele-selling activities, while maintaining good rapport and contact with existing and new potential customers. 
  • Increase the amount of business and the diversity of products that the company sells to these customers by pursuing possibilities and opportunities beyond those initiated by the customer. 
  • Formulate effective solution/product to address customer’s needs through the understanding and analysis of relevant customer’s information (e.g. purchasing behavior, nature of business) 
  • Be responsive to customer calls and inquiries in a timely manner, consistently follow up on all outstanding quotes, and communicate feedback to the management team to assist in closing the business. 
  • Provide technical and commercial support whenever required. 
  • Manage and monitor customer and product information in the database and ensure the CRM system is used. 
  • Create brand awareness and maintain brand reputation in the market. 
  • Assisting the Outdoor Sales in managing tele-selling and tele-marketing operations with the assigned sales accounts portfolio. 
  • Support outside sales with matter pertaining to delivery, quality and documentation. 
  • Supporting online marketing and branding activities for the assigned market.  

Job Requirements 

  • Degree/Diploma with at least 2 years of work experience in telemarketing sales and/or customer service roles. 
  • Possess excellent communication and customer service skills. 
  • Persuasive and highly motivated to make sales. 
  • Able to perform independently in meeting targets and delivering the results within given timeframes. 
  • Excellent conflict management skillset with the ability in handling difficult customers/issue and internal department. 
  • Strong data analytical skills. 
  • Proficient in MS Office applications. Working knowledge of ERP like SAP, Oracle, Coupa etc will be an added advantage. 
Job Category: Inside Sales
Job Type: Full Time
Job Location: Singapore

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