Careers at Eezee

ID – Operations Executive

Job Overview 

You will play an important part in ensuring that day-to-day operations run efficiently while upholding the highest standards set by Eezee. 

Job Interactions & Interface: 

This role interacts with internal staff: CS team members, Logistics Team members, cross department. 

Externally this role interacts with: Sellers, buyers, enterprise clients 

This role reports to: Head of Operations 

Key Responsibilities 

  • Work with the Head of Operations in the end-to-end operations including but not limited to sourcing, uploading, product listing, customer success, seller engagement, and monitoring fulfillment. 
  • Understand and work around with the Eezee platform and ensure better understanding of other software necessary for the operations. 
  • Ensure the highest level of service standards by providing stakeholders with delightful experience and immediate resolution to any issues encountered. 
  • Engage and establish relationship with both internal and external stakeholders to explore potential business opportunities for Eezee. 
  • Understand the internal processes, identify inefficiencies, and help to innovate and improve for a more efficient one. 
  • Contribute to the monthly Operations Team reports including Fulfillment rate, CS Satisfaction rate, Seller Engagement rate, and other metrics required by the Head of Operations. 
  • Assist the Head of Operations in planning, executing and communicating business strategies with external partners and stakeholders. 
  • Work ad-hoc tasks to ensure that the operations will run as seamlessly as possible. 

Requirements: 

  • Minimum Bachelor’s Degree majoring in accounting, economics supply chain or other related field. 
  • Experienced in Operations background minimum 1-3 years, ideally in eCommerce or Retail industry 
  • Good in communication both English and Bahasa. 
  • Excellent communication and presentation skills 
  • Critical thinking and problem-solving ability 
Job Category: Operations Executive
Job Type: Full Time
Job Location: indonesia Jakarta

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