ID – HQ Order Management Executive

Job Overview 

The Order Management Executive is responsible for supporting the success of supplier activities of Eezee through managing daily workflow tasks and projects set out by the Order Management Assistant Manager. 

Job Interactions & Interface: 

This role interacts with internal staff: BD Buyer Team, PIMS Team, Client Services 

This role reports to: Order Management Assistant Manager 

Key Responsibilities 

  • Manage Eezee’s order process through claiming of orders on Eezee’s platform, ensuring adequate stock levels of orders by verifying with sellers, ensuring orders are managed for fulfilment within SLA daily before Logistics/Fulfilment team takes over. 
  • Ensure Seller issued invoices are accurate before sending to the Finance team 
  • At the direction of Operations Management Assistant Manager, ensure information is recorded accurately to standards and sent to Supply Chain Team, including, and not limited to VIP prices, price fluctuations (e.g. due to raw materials shortage), lead time fluctuations 
  • Ensure Operations Management workflow requirements meet SLAs for our internal clients (Customer Success team, BD/ Buyer team, Enterprise Account team, and Product Information Management Team)
  • Support any other projects or activities run by Operations Management Assistant Manager 
Job Type: Full Time
Job Location: Batam ID

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